Last updated: August 10, 2026
Effective date: August 10, 2026
OMOPACK (hereinafter referred to as “we” or “the Company”) attaches great importance to your privacy and is committed to protecting the personal information you provide when visiting our website and communicating with us.
This Privacy Policy explains how we collect, use, store and protect your personal information, and how you can manage your related information.
Website address:
1. Types of information we collect
To provide you with high-quality custom flexible packaging solutions and efficient technical support, we may collect the following types of information:
- Business and contact information you provide: When you use the “Free Sample Request”, “Contact an Engineer”, “Get a Quote” or online inquiry forms, you may be asked to provide: name, company name, job title, email address, phone number, company address, product formulation / custom packaging requirement description, etc.
- Technical and device information (collected automatically): When you browse our website, we may automatically collect your visit data through cookies or similar technologies, including: IP address, browser type and version, operating system, access time, pages viewed and dwell time. This data is mainly used to optimize the website experience and improve system security.
2. How we use your information
We strictly follow the principles of “lawfulness, legitimacy and necessity” in using your information, for purposes including:
- Responding to your business inquiries: Providing custom die-line drawings, material barrier solution assessments, sample shipping, product quotes and technical support;
- Fulfilling contracts and service delivery: Processing mass production orders, batch quality traceability, international logistics customs clearance and delivery;
- Improving services and technical optimization: Analyzing website traffic trends to enhance user experience and content relevance;
- Business communication and notices: With your consent, sending you the latest packaging technology whitepapers, industry insights or OMO CYCLE green upgrade solutions (you may unsubscribe at any time).
3. Information sharing and disclosure
OMOPACK promises never to sell, rent or lease your personal information or business data to any third party. We only share your information under the following lawful conditions:
- Necessary service providers: To complete your orders and service requests, we may share a minimum amount of data with necessary third-party service partners (e.g., international express and logistics companies, compliant cloud computing and email delivery providers);
- Legal and regulatory requirements: When required by law, regulation, judicial process or mandatory government requirements, we may disclose necessary information as required by law.
4. Information security
We use industrial-grade data security measures to protect your data privacy:
- Data encryption: The website is fully protected with SSL/TLS encrypted transmission, ensuring the data you submit in online forms is not subject to unauthorized interception;
- Access control: Only authorized personnel with a business need can access your business contact information, bound by strict confidentiality agreements;
- Storage security: Your data is stored on servers protected and certified for compliance.
5. Cookies and tracking technologies
To improve the interactive performance of our website, we may use cookie technology:
- Necessary cookies: Ensure the proper functioning and security of the website’s core features;
- Analytics cookies: Help us understand how visitors interact with the website (e.g., Google Analytics) so we can optimize content structure.
You can choose to reject or delete cookies at any time through your browser settings, but this may affect certain personalized features when using our website.
6. Your data rights
Under applicable law (including the GDPR), you have the following rights over your personal information:
- Access and correction: You have the right to access the personal information we hold about you and to request correction of inaccurate data;
- Deletion right (right to be forgotten): Within the limits permitted by law, you may request deletion of your personal information and historical inquiry records;
- Withdrawal of consent: You may withdraw previously given consent to information use or unsubscribe from our commercial emails at any time.
To exercise these rights, please contact our data compliance department using the contact details in Section 8 of this policy.
7. Updates to this privacy policy
We may update this Privacy Policy from time to time in line with business development or changes in international regulations. Any revisions will be posted on this page, and the “Effective Date” at the top will be updated. We recommend that you review this policy periodically for the latest information.
8. Contact us
If you have any questions, suggestions or privacy-related requests regarding this Privacy Policy, please contact us through the following channels:
Company name: OMOPACK
Data privacy / compliance email: support@omopack.com / info@omopack.com
Official website: www.omopack.cn Global site www.omopack.com